-Our pricing is clear and there are no hidden charges.


-You will always receive a written quotation or where works are carried out immediately we will agree a price with you first.


-You will never pay more than the agreed price. 


-We accept payment by Cash, Cheque, BACS transfer, Debit and Credit card (we don't accept JCB or American Express). Payment by card costs an additional 2.6%.


-Our standard payment terms are full payment on completion of works. We may need to arrange interim payments on some longer-term works. If this applies we will agree it with you before we start works.


-Any certification of works that is required is not conditional upon payment. Where an electrical certificate is required you will receive it when the work is complete.


-If you ask us to carry out additional work that has not been agreed at the outset, we will charge for this.


-If works are charged by time, we charge a fixed flat rate for attendance which also covers the first hour of works. Thereafter time is charged by the hour.


-There is no callout charge over and above our fixed flat rate for the first hour. 


-There is a surcharge for out of hours works. Out of hours is defined as between 5.30pm and 8.00am weekdays, and all day Saturday and Sunday and public holidays.















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